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After Sales

Technical Support 24/7

+918767639436

Support that never sleeps
Free technical assistance

Answer will be replied with in 8hr

Support@mefautomation.com

On Site support
& Training

Service Support — Keeping Your Production Running

Your machine going down is not an option. Our support team is built to resolve issues fast — remotely or on-site — so your production floor never sits idle. We use secure VPN access, remote desktop tools, and real-time monitoring to troubleshoot and restore performance within minutes.

Whether it’s electrical faults, PLC logic issues, servo tuning, sensor calibration, or operator errors — our engineers connect instantly and guide your team step-by-step. When required, we dispatch trained field technicians for hands-on service anywhere in India or abroad.

What We Offer

  • Remote Support — Secure VPN & remote desktop troubleshooting (PLC, HMI, servo drive, sensors).
  • 24/7 Customer Assistance — Fast response for breakdowns, machine faults, and emergency cases.
  • Preventive Maintenance — Scheduled service visits to avoid downtime and extend machine lifespan.
  • Operator Training — On-site or remote training for machine setup, changeovers, and daily operations.
  • Field Services — Nationwide and international deployment for repairs, upgrades, and commissioning.

Spare Parts — Reliable Stock, Zero Production Delays

Machines fail only when parts fail — we don’t let that happen. Our spare parts program ensures your critical components are always available, whether your machine is new or years old. With global stock checks, verified suppliers, and fast logistics, your line stays running without unexpected breakdowns.

Every MEF machine is backed by a 1-year standard warranty, but we go beyond that by maintaining long-term inventory consistency, approved component lists, and proactive replacement schedules so you never deal with sudden part shortages.

How We Keep Your Line Protected

  • Critical Parts Stocking — Motors, drives, PLC modules, sensors, belts, heaters, and pneumatics always available.
  • Global Stock Check — We source directly from worldwide distributors when local supply is tight.
  • Extended Warranty Options — Full coverage for key components beyond the standard 1-year warranty.
  • Lifecycle Management — We track discontinued or updated OEM components and provide compatible replacements.
  • Annual Parts Audit — We inspect and update your spare parts inventory so you’re never caught off guard.
  • Fast Dispatch — Priority shipping for urgent breakdown components and consumables.